The holiday season often means businesses close their doors, leaving property owners, investors, and tenants uncertain about handling urgent matters. At Mclaws Property, we understand that managing properties doesn’t take a break, especially when you need prompt support. Although our office will be closed for a few days during Christmas, we’ve made sure you’re not left without assistance.
Still Available for Urgent Matters
While we may not be in the office, our directors, myself included, remain available for urgent situations. As your trusted property manager in Hurstville, we’re here to help you handle any critical issues that might come up during the festive season. This ensures landlords and tenants continue to feel supported, even when most services are paused for the holidays.
For our clients, this means your investment properties will still be taken care of. Whether it’s a sudden repair or an emergency that can’t be postponed, we’ve set up a system to make sure everything is managed smoothly.
Emergency Contacts for Tenants
At McLaws Property, we believe in preparing for every scenario. Our lease agreements include a list of emergency contacts so tenants know exactly who to call when something goes wrong. This ensures quick action and prevents small issues from becoming bigger problems. It’s all about minimising stress during a time when most people are winding down.
We also provide an emergency repairs page, where tenants can find clear steps to follow. If the matter is urgent, as defined by the Residential Tenancies Act, tenants should make every effort to contact us or the listed emergency contacts immediately.
What Counts as an Emergency?
During the holiday period, it’s essential for tenants to know what types of issues require immediate attention. Common examples of emergencies include:
- Burst water pipes
- Gas leaks
- Electrical problems that could cause harm
- Significant storm damage
These types of incidents require prompt attention, and we make sure tenants have all the information they need to get them resolved quickly. Our goal is to take care of these situations with minimal disruption for both landlords and tenants.
Supporting Landlords Through the Break
At Mclaws Property, we understand that our clients expect their properties to be well-managed, even over the Christmas break. That’s why we continue to monitor your investment closely, ready to respond to any urgent needs. We pride ourselves on providing the high-quality service you’re used to throughout the year, no matter the time of year.
Our clients know they can count on us to address any concerns and keep them informed. Whether it’s ensuring timely rent reviews or handling compliance matters, we stay on top of everything, so you don’t have to worry about unexpected issues during the holidays.
Clear Communication
We know the importance of keeping the lines of communication open. That’s why we make sure all clients and tenants know exactly who to contact for urgent matters. Even when our office is closed, we remain in touch, ready to manage any unexpected situations that arise.
Plan Ahead with McLaws Property
If you’re an investor or property owner looking for a property manager in Hurstville who can provide reliable support, even during holiday breaks, Mclaws Property is here to help. We understand that peace of mind comes from knowing your property is in good hands, no matter the season.
Contact us to discuss your investment property, and let’s ensure everything continues to run smoothly over the Christmas period.
For more details about what constitutes an emergency or to access our emergency contacts, visit our emergency repairs page.