Maintenance work required?
All maintenance issues must be reported and documented in writing. As a renter with Mclaws Property, you have multiple options to make this process smooth and straightforward.
Below are the steps to report maintenance or check the status of an existing request.
Note: Please keep your contact information current, as the system uses it to identify your maintenance submission. Be sure to have photos and videos prepared, as they are required when submitting a request for repairs or maintenance.
Please fill in the form below to lodge a maintenance request
Online chat
Use the bubble icon in the bottom right corner and select ‘Log Maintenance Request’ to submit your request.
Webpage
Click this Webpage Link to report, and one of our team members will get back to you as soon as possible.
SMS
Text 0480 019 119 and follow the prompts, one of our team members will be able to assist you.